In this, my third article, I will discuss an experience I had when developing a bespoke device for a client. My brief was to modify a TOS series electrical safety tester to create a low-cost, dedicated hipot and insulation resistance tester that used direct current only.

In this article, I will share an episode that attests to the on-site problem solving abilities of Kikusui’s bespoke solutions team, of which I am a member. It all started with a phone call we received just before delivering a sophisticated and high-value system to one of our clients.

Kikusui’s products do not stand alone. Rather, they must work with the client device to which they are connected. My work therefore does not end with the installation of a system. Rather, a project is only complete when the system is tested connected to the object under test, and thereby integrated with the client’s equipment. In this job, having detailed information on the client’s circumstances (the client’s equipment and devices) in advance makes a big difference.